Tenant's guide

• Think about where you would like to live. What are the important things that you need to be near? i.e. schools, shops, transport etc.
• Consider your ‘must haves’ when refining your search. This should help you separate the important things from the essentials.
• Think about your budget. Would you pay more if the property included additional features?
• Consider when you want to move. From that date, work backwards and start your search 6 to 8 weeks before your expected move in date.

This can be done online or by contacting the office and speaking to a member of staff. Ensure you discuss your requirements with the staff member who manages the property.

Our lettings team will then show you your selected properties at a time that suits you, either virtually or in person. At the viewing appointment, be sure to make notes and ask the Accompanied Viewer as many questions as you like.

In order to secure a property, there are 3 steps that must be taken. The property will not be reserved until these are completed.

1. Each applicant must fill in an Online Application Form and provide your supporting documents. For more information about what you will need to provide, click here.
   
2. Complete the digital Reservation Form which sets out the Terms of your Holding Deposit and responsibilities when reserving a property.
3. Pay a Holding Deposit – this will usually be equal to 1 months rent and will need to be paid by bank transfer.

Please note, you may be required to make other permitted payments in relation to the tenancy. You can find the list of permitted payments here.

It is vital that you provide us with all the relevant information as quickly as possible to avoid delays or the property being re-listed. In most cases, we will require you to provide a previous landlord reference, an income reference and and employment references.

You will need to demonstrate that you can provide:

• At least 3 years’ previous address history.
• Landlord's details for any property rented in the last 3 years.
• Confirmation of income per annum that are equal to at least the per calendar month rent multiplied by 30 (in some cases 36).
• Clean credit history with no CCJs, IVAs or similar repayment arrangements.
• If you're self-employed, either an accountant's certificate or evidence of the last three years' tax returns (SA302s) along with 12 month’s bank statements.
• If you are a student you will need a family member or friend to act as a guarantor for your share of the rent.

Please note, this is not an exhaustive list and there will be instances where further information is required. Provision of this information does not guarantee you acceptance.

This documents sets out your rights and responsibilities, so it is important that you read through it carefully. If you have made any special arrangements with the landlord, make sure these are detailed at this stage.

In order to complete the signing process, you will be required to pay the Deposit in full (by bank transfer). The deposit will be registered with one of the Government Approved Schemes but the specific provider will depend on whether the Agent or Landlord is managing your Tenancy. If the property is managed by us, it will be registered with the Tenancy Deposit Scheme (TDS). A copy of our Membership Registration is here. Once the deposit has been registered, you will receive a registration certificate.